Mentoring Program

We’re excited to announce that we have partnered with Ticketmaster, the global market leader in live event ticketing, to launch a mentoring program for FastForward Alumni.

The brand new program will pair leaders from across the Ticketmaster and Live Nation business, with bright young people from our network and community of dynamic young industry executives.

Six mentors will each take on one person for 12 months, giving regular advice on all aspects of a mentees’ working life.

The mentors for the program are:

Christine Lanoy  Senior Director Design & UX, Product, Ticketmaster

Jackie Wilgar  SVP, Marketing International, Live Nation

Jo Young  Associate Director of International Marketing Services, Ticketmaster

John Talbot  Senior Manager International Business Development & Artist Relations, Ticketmaster

Kelly Chappel  VP Touring, Europe, Live Nation

Wes Holland  Director of Digital Product & Business Development, Marketing Solutions, Live Nation

Thank you to everyone who has applied to the Mentoring Program. Submissions have now closed, with the successful mentees to be announced shortly.


Meet the Mentors

Christine Lanoy

Senior Director Design & UX, Product, Ticketmaster


Christine Lanoy currently heads up Ticketmaster International Design, where she sets strategic and tactical vision for user experience and branding for 20+ enterprise-scale, fan- and client-facing products with 90M+ unique users across EMEA.

Having worked across sectors from high-end fashion to big data multinationals to R&D for intelligence communities, Christine helps organizations build high-performing products and teams at global scale that consistently exceed business expectations and delights users alike.

Her professional focus is in helping companies develop strong short and long term design strategies — simplify complex design systems into elegant and valuable day-to-day tools; establish beautiful, scalable and consistent brand presence; translate emerging technologies and concepts into practical, achievable solutions; and solve organizational and process challenges along the way.

A committed design educator, critic and mentor, Christine is dedicated to bringing up the next generation of design leaders and thinkers. She has taught at Parsons The New School for Design in New York, Créapole, Ecole superieure des Art appliques in Paris, sat on design juries and panels around the world, and is actively involved with UXPA and other technology leadership and mentoring programs throughout London.

Jackie Wilgar

SVP, Marketing International, Live Nation


Jackie Wilgar is the Senior Vice President, Marketing – UK/Europe & International for Live Nation Entertainment. Working with 29 countries and teams around the world, Wilgar leads the development, integration and growth of marketing and digital consumer touch points in web, mobile, social, CRM and media.

A Canadian who moved to London in 2013, Jackie joined the Live Nation International team after heading Live Nation North American Marketing for eight years. During her time in Los Angeles and New York, Wilgar lead the marketing evolution of digital, social, mobile, media, promotion and data based marketing with both Live Nation and Ticketmaster. She is recognised by Fast Company Magazine as one of the Top 100 in Business, and has been honoured as one of Billboard Magazine’s Top Women in Music in 2012 and 2013.

A “marketer at heart” Jackie’s career started in sport and included years with Coca-Cola and in the Canadian beer industry. Jackie has been part of Live Nation’s role in the evolving music industry and loves that moment when the house lights go down, the energy builds and the power explodes of fans and artists sharing live music moments around the World.

Joanna Young

Associate Director of International Marketing Services, Ticketmaster


Jo has been at Ticketmaster International as Associate Director of Marketing Services for 18 months, where she leads the international marketing initiatives for brand, content and campaign work across 14 markets. This includes both B2C and B2B marketing, as well as working closely with the International Product, Design and Artist Services teams.

Previously, Jo had been Head of Campaigns Marketing at sister company Live Nation UK for 4 years, leading cross platform marketing campaigns across both Live Nation’s artists, tours and festivals (including Download, Wireless and Hard Rock Calling). Before her move into the music industry, she was a Media Planning Director at media agency ZenithOptimedia, running campaigns and brand partnerships across numerous categories from fashion, to automotive, to entertainment.

John Talbot

Senior Manager International Business Development & Artist Relations, Ticketmaster


John Talbot began his professional career in music when he joined the commercial sales team at Island Records (Universal Music Group) in 2006. He became the label’s Head of Sales in 2010 and oversaw physical and digital release campaigns for artists like Amy Winehouse, Florence + the Machine and Disclosure, as well as developing relationships with platforms iTunes / Apple Music, Spotify and Amazon. 

In 2015 John joined the Artist Services team at Ticketmaster International as Business Development & Artist Relations Manager; a dynamic role that seeks to forge partnerships between Ticketmaster & TicketWeb with touring artists, to deliver value, expertise and support at every stage in their career.

Kelly Chappel

VP Touring, Europe, Live Nation


Kelly has been at Live Nation for 11 years, and sits as Vice President of European Touring. A vital part of the European Tour/Festival buying and booking team, Kelly is responsible for making a large amount of that business happen for Live Nation Promoters and companies around Europe.

Wes Holland

Director of Digital Product & Business Development, Marketing Solutions, Live Nation


Wes Holland is Director of Digital Product & Business Development at Live Nation UK. Working within the Marketing Partnerships Solutions team, Wes’ role is to lead the creation and development of new sponsorable digital and technology-led programmes across Live Nation’s touring, festival and venue businesses.

A music and entertainment marketing specialist, Wes previously led digital strategy across Live Nation Australasia’s touring business playing a key role in the success of such tours as Beyoncé, Kendrick Lamar, Dave Chappelle, Coldplay and Lady Gaga. 

Previous to Live Nation, Wes held senior positions across a broad range of media companies and entertainment outlets including the Australian Broadcasting Corporation’s kids TV network ABC3 and at leading national syndicated radio shows Take 40 Australia, The Hot Hits Live From LA.

Originally from Melbourne, Wes has been based in London since 2016.